What could be more nerve wrecking than waking up to your security alarm in the middle of the night? If it happens, there will likely be a million thoughts rushing through your head- Is it a false alarm? Are the kids safe? Should I go investigate? You’ll want to make an informed decision about how to react, so that you don’t panic in the moment.
Here’s are some tips on what to do if your burglar alarm goes off:
- Don’t panic. That’s why we’re offering this guide. Stay calm so that you can make rational decisions. Make a plan ahead of time, so you’re not acting by instinct alone.
- Check the alarm. If there’s a security panel nearby, read the message. If you’ve got remote messaging, check your cell phone. It’s best to know what you’re dealing with before deciding what to do next.
- Verify that it’s not a false alarm. Assume that the system is correct, but if possible, verify that a pet or a family member didn’t accidentally trigger the alarm. You can do this with remote video using the security app on your phone. If you can’t remotely view the area of the intrusion, and you don’t feel safe investigating, don’t put yourself in danger.
- Pick up the phone. Your security company will call you to verify the intrusion. Be ready to give them the information they’ll need.
- Decide if the police should be called. Never hesitate in asking your security company to call the police. If you’re unsure about what triggered the alarm, it’s your safest option.
- Turn off the alarm. Let the lights and noise of the alarm sound for as long as you can stand it. It’s very likely that if the alarm did go off because of an intruder, he or she would have fled to avoid being captured. After awhile, though, it’s okay to turn the system off.
- Wait for the police. If you choose to have police come to investigate the intrusion, they will require you to show identification in order to prove that you are the homeowner. Be willing to answer questions so that the investigation can be handled properly.
The security experts at Butler Durrell hope you never have to go through this process. If you have further questions about what to do in the event that your security alarm is triggered, please contact your St. Louis security solutions experts for more information.