~Bruno/Judith, Town and Country
Sean and Andy were very polite and went above their business in a a quiet efficient manner.
~John and Linda, Lake Saint Louis
The installers were very very good, professional and great! Good job!!
~Fred and Mary, Town and Country
I had problems using the on-line survey. Thanks for this paper survey. Great service from start to finish.
~Virdell, Saint Louis
No problems. Everyone is great.
~Emerald View Turf Farms, O’Fallon
Your representatives: installers, maintenance, and sales are very committed and professional. They make Butler Durrell the professional security system company and prefer.
~Roger and Kathryn, Alton
You have a wonderful crew.
~Lee and Clarice, Glencoe
Sean was the installer. He was very patient and nice, because I asked him a lot of questions. He knew what he was doing.
The security system installed in my house. I believe in the mid-ninties gave me excellent service and last month the system was update with additional extra sensors. Thank you.
We are enjoying the new system and being able to set/disarm remotely*easier to use than older system.
~Kirk and Jane, Frontenac
Matt was out earlier this year for maintenance. Very helpful. Also, Kevin was ver helful and courteous very engaging!!Sean installed new system. Very informed and made me feel very confortable! Very satisfied overall!!!
~Kevin and Leslie, Saint Louis
Service has been outstanding! Thank you.
~Ron and Susan, Ladue
Very efficient workers, clean-cut, polite. Well done!
The guys that did install were efficient, neat, and professional.
~Leo/Ann, O’Fallon, IL
Your staff was very understanding the needs of elderly person/customer.
~Shirley, Saint Charles
My husband and I put this system many many years ago – this was just updating the old system – we’ve always been very satisfied!!
~Jill, University City
Thanks – We are pleased with the new system.
~David and Caroline, Des Peres
Thank you so much for getting me in on such a short notice.
~Christina, Valley Park
So Happy to be using Butler Durrell again! Hopefully the buyers of Turnberry Park Lane will turn to you for their security system.
~Randy, Town and Country
Technicians were outstanding in all aspects of our encounter. Glad we are with Butler.
~Steve and Julie, Ladue
Guys were great. Did not interfere at work environment.
~Business, O’Fallon, MO
Excellent service, sales, and support. I refer everyone I know to you.
Thanks for the excellent service!
~David and Lynn, University City
Appreciate your company and all the employees! Merry Christmas.
We appreciated the professionalism displayed and feel we made the right decision in selecting your company.
~Richard and Marjorie, Saint Louis
We are still in the learning process. This system is different from the older model. This was the third time we worked with Sean. He is truly a wonderful ambassador for your company.
~Richard and Barbara, Oakville
All went well. The staff over all were courteous, neat, and careful.
~Diana, Saint Louis
~Steve and Peggy, Eureka
I appreciated the follow up visit on 11-06-2014 (no charge) to finalize programming on the front door delay.
~David and Cathleen, Dardene Prairie
I want to tell you what fine people you have working with you, from the office to the installation team. Sean and Andy were most courteous, neat and careful while installing the new system. They answered all my questions and Sean explained everything about the system, even wrote it down so this old man could remember. After talking with Andy I really appreciate his advice to keep the old systems motion detectors and door alarms in place. This gives me time to take down and paint the walls and trim at my convenience and not be pressure from Sandy to do it TODAY. Thanks for the new system and all the great service you have provided us in the past. I look forward to the same professional service in the future. On a scale of 1-10 (10 being the best), I would rate Butler Security a 12!!
Matt and Kevin installed our system and we were very pleased. Thank you! Matt was a very good instructor as well.
~Thomas and Merilee, Kirkwood
Installers were very prompt and efficient in their work. I do like the new system. The only thing I liked the old siren better becuase it was so loud!
~Janet, Saint Louis
Your staff are all knowlegeable and courteous. Rick Oster is a fine gentleman and your installers were very professional. I will recommend you to friends.
Everything was great.
~William and Francie, Creve Coeur
They were great working this job before I had to go out of town.
~Richard and Allison, Chesterfield
Very happy with system operation. Thank you.
~Thomas and Sharon, Florissant
Andy is a very knowledgeable, friendly, helpful and I enjoyed having him install my system.
Matt and Kevin were very knowledgeable and pleasant. Overall a goo experience.
~Jerry and Joyce, O’Fallon, IL
Installers were very courteous and efficient.
Very knowledgable, professional installation staff.
~Business, Earth City
Will plan to recommend to others. Handled an unexpected use of system (opening back door around 3:00 a.m. for dog.) We just had the system installed and I started using it finally last night and activated system. Telephone and siren responses were almost immediate.
~Marla, University City
The two installers were extremely professional! They were great to have in our home. Thank you!!
~ Chad and Margaret, Town and Country
You were wonderful.
~ David and Jeanne, Olivette
The installer was very courteous, helpful and professional. He represents your company very well.
~ Patrick and Toyin, Saint Louis
The installation was done very efficiently, quickly, and professionally!
~ Robert and Mary Jane, Sunset Hills
They both did a very nice job of installation. We had one small hitch with a door sensor, but Matt is coming back to address. Thanks so much for working with me on this. I appreciate the service you provided for me. Take care.
~Thomas/Linda, Webster Groves
I really like the system. Very easy to operate.
~Vernita, Saint Louis
Thanks for coming so quickly to put my system in. I really appreciate it and feel very safe with it.
Pleased with whole project.
~James and Leatrice, Glendale
Thank you so much for your quick response to the replacing of our security system. As I mentioned to you, when you get accustom and rely on having a system to protect your belongings, it is very nerve wrecking not to have you. I really like the voice guidance and the key chain remote. The strobe warning system is nice to have and glad it hasn’t been to put test. Your workmen were very efficient and cleaned up great after the installation. Jerry and I look forward to future years with Durrell.
~Jerry and Carol, Arnold
Thank you for all the courtesies you extended to us. Andy and Sean were very professional in the installation. Andy was particularly helpful in explaining the system.
~Fredric and Beverly, Clayton
Everyone involved did a good job.
~Michael and Cynthia, East Alton
Andy and Sean were professional, respectful, and pleasant to us! We appreciate their service and dedication.
~Julian and Cheryl, Clayton
Thank you – Efficient, polite as always. The installers helpful and professional.
Awesome service and Awesome system. Andy and Sean were a dynamic duo. Very professional, very nice, they were both courteous and efficient at what they do. I feel more at home, and safe and secure in my new home. It’s a diamond in the ruff, a gem that needs to be protected. And now with your system it’s protected! Very verrry satisfied.
~Kim, Saint Louis
Very simple process. The guys were most pleasant to deal with-please thank them for us.
~Samuel and Karen, Sunset Hills
Everything great. Thanks for all your help.
Jeremy and Kelly, Chesterfield
As a company, you were professional.
The system has made me and family feel very safe.
~Bonita, Saint Louis
Kevin was so helpful, he left me feeling as though I could “handle it! Thank you and your staff.
The installers were very helpful! Very pleasant experience.
~Thomas and Gail, Saint Louis
Fantastic! All good so far!
~ Larry and Lisa, Saint Louis
Andy and Sean did a good job. So far everything is okay and it appears to be a good system.
~ Arthur and Patricia, Town and Country
Everyone was nice to work with and acted professionally.
~ Charles and Irina, Wildwood
The installers were outstanding! Courteous, helpful, neat, clear in their explanations. We felt that they valued our business and were pleased to be of service.
~ Kenneth and Joan, Kirkwood
Just want you to know – your installers did a great job! Many thanks to your staff!
~ Roger, Saint Peters
~ Daniel and Cecelia, Saint Louis
Thank you. Everything was done in a courteous and professional manner by two very nice young men.
~ Nancy, Town and Country
This is the second residence we have used your service. We also recommend the family that bought our previous home.
~ Harvey and Audrey, Creve Coeur
Matt and his helper were pleasant and efficient. When one lead proved bad, Matt was back to fix it quickly. I like our new system and feel more secure. The old one had done it’s job well for 27 yrs – but it was definitely finished.
~ Ann, Saint Louis
Very good service.
~ Robert and Joan, Millstadt
Andy and Sean did a really nice job installing the system – neat, courteous, and helpful in explaining system and answering questions.
~ Linda, Affton
Installer went out of his way to hook up the phone system. We have Charter service and he had to search for the wires.
~ Joan, Kirkwood
We enjoyed the time they were in our home. They couldn’t have been nicer.
~ M. G. and Esther, Pocahontas
Nice and quick service on the install and on the follow up on a bad sensor.
~ Joseph, Chesterfield
I’m very happy with your company.
~ Peter and Chrisoula, Town and Country
The installer was great! He helped me set up the app on my phone and made sure I understood everything before he left.
~ Kirk and Lavanna, Ladue
Service was prompt and high quality. Technicians friendly helpful. Office staff very responsive the following day after installation to help me fine tune.
~ Lindell, Maryland Heights
Installers were awesome! We have special needs child-they were very thoughtful to her issues with loud noise. Great guys!
~ Thomas and Kristy, Saint Louis
Both Andy and Kevin were helpful and accommodating. I am grateful to know everything is up to date!
~ Jane, Webster Groves
The installer was the best! Andy is neat, careful, and explained everything in great detail. He was fabulous. Thanks so much.
~ Craig and Diana, Kirkwood
Andy and Kevin very professional. Answered my questions, went step by step thru instructions.
~ Gertrude, Shrewsbury
Very glad to be back with Butler Durrell. Will tell neighbors about you.
~ Richard and Darlene, Chesterfield
Very trustworthy technicians – very careful with “new looks” – helpful with may travel schedule – cannot say enough about their competency!
~ Richard and Alice, Ladue
Great to be back in Saint Louis and to be a customer of Butler!
~ Douglas and Justine, Chesterfield
Ian was a great help! He was also very pleasant.
~ Marla, Saint Louis
Workmen, techs were extremely competent and worked with my daughter very well to do a great job!
~ Cathryn, Ladue
I will tell others about your company.
~ James and Lindell, Florissant
Continued customer – great employees – good product for my new home which is a rental.
~ Jane, Ballwin
Everyone has been so helpful before, during and after the installation.
~ Brent and Scarlett, Chesterfield
Very good service for many years. Staff professional, courteous, and patient! Service plan is a good idea for both Butler Durrell Security and customers – will ensure systems are effective and avoid unexpected problems.
~ Sandra, High Ridge
By the standards of some other service type companies, you staff was very courteous in their manner and extremely neat in their work and clean up upon completion of work. Their instructions and assistance in starting up the system was simple and easy to understand.
~ Russell and Claire, Ballwin
You have given good service for the last 13 years – keep it up.
~ Lee and Clarice, Glencoe
You contacted us to tell us there was a problem. We appreciate your good service.
~ Eugene and Harriet, Chesterfield
Thanks for your patience in getting our problem solved.
~ Ed and Rose
Ian did an excellent job of installing and explaining the new system. Thanks for switching to radio monitoring. We appreciate the past 25 years of excellent service and look forward to the same excellent experience. Thanks to all your organization.
~ Ronald and Barbara, Belleville
I was very satisfied with the service.
~ Walter and Stephanie, Saint Louis