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When you are seeking the best security company in the St Louis area, it is important to know the organization you may hire is reliable and the current customers received the best security systems and services. We maintain high ratings with the Better Business Bureau and our customers continue to give us encouraging feedback. See for yourself what our customers say in Butler Durrell Security reviews.

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Security Company in Wildwood, MO

★★★★★ 5 / 5 stars

Rated By Byron M.

“My wife and I have been pleased with the entire process of dealing with Butler Durrell Security. Their sales effort wasn’t high-pressure and the system that was proposed exactly fits our needs. The pricing was very fair. Our security system was installed in April 2014 by two highly trained and qualified service technicians. They were both courteous, thoughtful and easy to deal with during the installation. Additionally, they took the time to answer all of our questions and made sure that we understood the system before they left. We have had our security system operating for one month now and everything is working great. We highly recommend Butler Durrell Security for their equipment, price, quality and service.”

Security Company in Wildwood, MO
★★★★★ 5 / 5 stars

Rated By Leslie H.

“First, I would like to thank Butler Durrell Security on making time to fit us in the schedule to install our new alarm system. We were going out of town and did not want the house to be without an alarm. You all fit us in and Sean went above and beyond to be engaging in the installation process. I really do appreciate everything that was done to make the experience a great one! Again, thanks to Butler and Sean.”

Andy was great!

~David and Jan, Ellisville

The installers were excellent explaining how to use the alarm system.
~Mark and Robyn, Saint Louis

Installation technician was courteous, friendly and very helpful in explaining instructions for operating the new system.
~David and Susan, Saint Louis

Superb service! Rick Oster and his assistant were helpful, professional and friendly.
~Jim and Geveva, Saint Louis

Andy and Rick both were thorough and patient. Rick even came back the next day brought signs and installed them for me on my gate.
~Georgia, Saint Louis

Your team is the best of the best. Thanks for taking care of us. We are happy to have our security in your hands.
~ Churchill and Martha, Saint Louis

Matt did a great job! Called when he was going to our house prior. Respecting the value of people’s time is precious.
~ Shawn, Saint Louis

Very helpful with install and instructions.
~Christine, Wildwood

Love the new system – so easy!
~ Thomas and Sharon, Saint Louis

Very easy to use system. Andy had done two installations for us. We are pleased with his competence, professionalism, and friendliness. Thanks!
~ Daniel and Anita, Lake Saint Louis

Hope to use you all throughout our agency in the upcoming months. Thank you all!
~ Community Treatment Inc (Comtrea), Festus

Your staff is very nice and clean and very helpful to explain all details readily need.
~ Jean and Paulette, Saint Louis

Outstanding! I’m extremely impressed! Keep up the good work!
~ Terry, Kirkwood

No complaints! Service was fantastic! We’ll refer to any friends looking for security systems!
~ Justin and Maria, Saint Louis

Installers were cheerful, helpful, and professional, above and beyond any workers we have had here in a long time! ~ William and Lynne, Saint Louis

Your staff was very kind and supportive.
~ Christian and Rachel

Office staff provided helpful info with scheduling. The installers were professional and helpful. Sean provided a good overview of the system features. Matt was able to answer the remaining questions on a follow-up visit. I am pleased with the system; especially the z-wave.
~Tiffani, Saint Louis

Chose this system because I really liked this system in my old house.
~Anita, Saint Louis

Installers were courteous, neat, careful, knowledgeable, professional. Tom did a great job at explaining the system as well as our motions. Sean is a big asset to your company.
~William and Deborah, Jerseyville, IL

Andy was very friendly, worked efficiently and was able to answer my questions. Very, pleasant and polite!
~Joann, Cedar Hill
We appreciate your repeated trips back to the house when we were first considering the system to get it right for us!
~Lee and Lisa, Saint Louis
Andy explained the system and showed us how to use it before he left. Matt answered all follow-up questions we had after using the system over the weekend.
~John and Shirley, Saint Louis
Wonderful Service.  Plan to recommend to others.  Thank you.
~Kevin and Anne, Saint Louis

Everything was great.
~Angeline, Saint Louis

Installers were very professional and accommodating of our time.
~Arrow Senior Living Management, Saint Charles

Installer was Fantastic!
~Richard and Mary, Saint Louis

Matt and the installers have always been courteous and helpful.
~Tom and Debby, Ellisville

Kevin was our rep – he was knowledgeable and helpful with our questions regarding the technology.
~Robert and Katherine, Wildwood

Installers was great!
~James and Belinda, Saint Louis

Great job!
~Tyler, Saint Louis

Both Rick and Sean were very helpful and I thank you for your service.
~ Ruth, Wildwood

Very happy with service.
~ Steven and Lynn, Hillsboro

We are feeling very secure with the security system and it’s ease of use – Thank you for providing this service!
~Gene and Trish, Wildwood

So glad I went with you.
~John and Renee, Saint Louis

Happy with our system.
~Mike and Judy, Saint Louis

The installation was done in a very professional and courteous manner.
~Jill, Saint Louis

Installers were courteous, neat, careful – very much so!
~Richard and Susan, Saint Louis

Tom Butler and installers were very helpful and professional.
~Vernon and Helen, Saint Louis

Kevin Fisher performed outstanding work helping to make our system work better.  He double checked all sensors concerned and gave us good info on how to use our system better.
~Christopher and Lorraine, Glen Carbon, IL

We have been with you for many years and hope to be many more!  Your service response is great! Very important to us.
~ Steven and Connie, Chesterfield

The installer, Andy, was very helpful; the installation went very smoothly and quickly.
~ David and Sherrie, Saint Louis

Very pleased with entire process from initial estimate, system planning and efficiency of installation.
~Robert and Justin, Chesterfield

Matt did an excellent job!  Really appreciated prompt service.
~Ronald and Margaret, Saint Louis

Great job and very helpful.
~Alastair, Creve Coeur

Thanks for your help!  Very satisfied with the system.  We’re in good shape right now.  Thanks again.
~ Bank of Franklin County, O’Fallon

Grade A.
~ James and Maggie, Saint Louis

Sean and Andrew were very courteous, informative, and helpful.  You have excellent staff members.
~ James and Elizabeth, Saint Louis, MO

We had a sensor failing on one window.  A Rep came out next day to replace it.  He was courteous and helpful.  We are pleased with the response.
~ Robert and Rose, Saint Louis

Have had your company since 1970’s.  Excellent!
~ George and Marsha, O’Fallon, IL

Thank you!  I’m going to miss your excellent service!
~ Mary, Saint Louis

Everyone is always so very helpful.  You have a great staff.
~ Henkelman State Farm, Florissant

Great Experience.
~ Ali, Saint Louis

I want to thank you so much for your alarm services.  You don’t know how much it is appreciated.  Your men are very very exceptional.  Many thanks again.
~ Gerry, Pevely

All personal were extremely professional and courteous.  Thanks for making it a good experience.
~ James and Eileen, Saint Louis

Rick and the installers were very capable and I knew I was in good hands.  System is working great!
~ Thomas and Brenda, Labadie

Adjusting – simple but a little different from old system.
~Andrew and Duristine, Florissant

Excellent service.
~Tim and Kristen, Eureka

Installation was seamless and staff members were quick to address any questions or concerns – keep up the good work!
~Amy, Hazelwood, MO

The installers were great.  They got the system in and tested it very professionally.  We could not be more pleased!
~Joe and Amy, Chesterfield, MO

It just so happens I had called your office today regarding a note that was very well written, advising us that you had not received a check for last quarter that I thought was paid. I spoke to Cathie who was extremely helpful, polite and knew her business.  We find your staff to be well informed, courteous and good at what they do.
~ Adrian and Janet, Saint Louis, MO

We appreciate the outstanding manner you handled our problem and provided a solution.
~ Gerald and Susan, Chesterfield, MO

Am so glad I finally got an alarm system – it’s great!
~ Anita, Saint Louis, MO

An overdue thank you to the entire staff at Butler Security.  Terry always does great job with service issues.  Recently spoke to Kevin (service tech), was very helpful and friendly.  Any time spoke to anyone have been very friendly and helpful.  Again, thank you.
~ Neal, Pacific, MO

Very happy with the new system.  Had one or two false alarms from basement center door, but nothing last several weeks.  Will let you know if it continues.
~ Don and Ceci, Saint Louis, MO

Kevin just left our home for a regular check-up plus he added some things to our existing system.  He is by far one of the most professional, friendly and best workers you have in your company.  So far all of your workers have been great, but he has exceeded our expectations.  I believe Kevin deserves recognition for this.  You can really tell he enjoys working for your company and likes his job!  I will request him for now on for our yearly checkups.  Thanks.
~Lori, Town and Country

I put in this system in 1986 and have been pleased through this time 03-30-2016.  Thank you and appreciate your professional service.
~Judith, Kirkwood, MO

These installers get high mark from us!!
~Thomas and Diane, Chesterfield, MO

Great Job.  Very Helpful.
~Larry and Karen, Defiance

The technicians who installed the system were all quite professional.  They were patient and explained all issues asked in a manner understandable to us seniors.
~Harold and Evelyn, Alton

Excellent, knowledgeable staff.
~Phillip and Toby, Highland

Staff was great, easy to work with
~Ben and Amber, Imperial

Everybody was great!
~Jim, Steelville

Always great service!!
~Joseph and Joann, Saint Louis

I like dealing with your company.  This is our second system.
~Thomas and Emma, Imperial

I guess 5 different installations speaks about how happy I am with you all!
~Jeanie, Edwarsville

All people from your Company were very professional.
~Richard and Mary

I helped my son get his system setup – as always very impressed with your entire company!
~Jeff, Saint Louis

Excellent service.
~KM and BK, Town and Country

John, thank you as always for setting us up with an excellent system in our new home.  Your staff is top-notch, and everybody really goes above and beyond to help us.  Please tell everyone to keep up the great work!  Thank you so much, John!
~Joseph and Julie, Saint Louis

The installers were exceptional-polite, efficient and speedy.
~Helen, Saint Louis

I just wanted to thank Mr. Butler and his staff for putting in this system.
~Sandra, Fenton

Good job.  I’m happy.
~Roy and Susan, Town and Country

Called and left message with Tom stating how niece and thorough your installers were.
~David and Carole, Florissant

Excellent service.  Installer was great.
~Douglas and Carol, Saint Louis

As a new owner of Today’s Children, I cannot thank you enough for your generosity in providing assistance to me while I am learning the security and monitoring systems.  I have had occassions this past month and every time, the technicians have been incredibly prompt, courteous and extremely helpful.  I truly look forward to a long business relationship with Butler Security.  Thank you, again, for your kindness and generosity.
~Today’s Children of Wildwood, Wildwood

Installers were very friendly and took their time to explain everything.
~Mario and Holly, Fenton

Great Job!
~James and Geraldine, Saint Louis

Very helpful in all aspects. Great system.
~Owen and Sue, Ballwin

We are very happy with the update of our system!
~Jean, Des Peres

Extremely nice, helpful, and patient.  I would definitely recommend your company.
~Kris and Krystal, House Springs

The guys that came out were above and beyond with everything they did!
~Tom and Colleen, Webster Groves

Sean was very professional and a great representative of your company.
~Thomas and Debby, Glencoe

All Good.
~Bruno/Judith, Town and Country

Sean and Andy were very polite and went above their business in a a quiet efficient manner.
~John and Linda, Lake Saint Louis

The installers were very very good, professional and great!  Good job!!
~Fred and Mary, Town and Country

I had problems using the on-line survey.  Thanks for this paper survey. Great service from start to finish.
~Virdell, Saint Louis

No problems.  Everyone is great.
~Emerald View Turf Farms, O’Fallon

Your representatives: installers, maintenance, and sales are very committed and professional.  They make Butler Durrell the professional security system company and prefer.
~Roger and Kathryn, Alton

You have a wonderful crew.
~Lee and Clarice, Glencoe

Sean was the installer.  He was very patient and nice, because I asked him a lot of questions.  He knew what he was doing.

The security system installed in my house.  I believe in the mid-ninties gave me excellent service and last month the system was update with additional extra sensors.  Thank you.

We are enjoying the new system and being able to set/disarm remotely*easier to use than older system.
~Kirk and Jane, Frontenac

Matt was out earlier this year for maintenance.  Very helpful.  Also, Kevin was ver helful and courteous very engaging!!Sean installed new system.  Very informed and made me feel very confortable!  Very satisfied overall!!!
~Kevin and Leslie, Saint Louis

Service has been outstanding!  Thank you.
~Ron and Susan, Ladue

Very efficient workers, clean-cut, polite.  Well done!
~Jeffrey, Ladue

The guys that did install were efficient, neat, and professional.
~Leo/Ann, O’Fallon, IL

Your staff was very understanding the needs of elderly person/customer.
~Shirley, Saint Charles

My husband and I put this system many many years ago – this was just updating the old system – we’ve always been very satisfied!!
~Jill, University City

Thanks – We are pleased with the new system.
~David and Caroline, Des Peres

Thank you so much for getting me in on such a short notice.
~Christina, Valley Park

So Happy to be using Butler Durrell again! Hopefully the buyers of  Turnberry Park Lane will turn to you for their security system.
~Randy, Town and Country

Technicians were outstanding in all aspects of our encounter.  Glad we are with Butler.
~Steve and Julie, Ladue

Guys were great.  Did not interfere at work environment.
~Business, O’Fallon, MO

Excellent service, sales, and support.  I refer everyone I know to you.
~Business, Ellisville

Thanks for the excellent service!
~David and Lynn, University City

Appreciate your company and all the employees!  Merry Christmas.
~Marla, Foristell

We appreciated the professionalism displayed and feel we made the right decision in selecting your company.
~Richard and Marjorie, Saint Louis

We are still in the learning process.  This system is different from the older model.  This was the third time we worked with Sean.  He is truly a wonderful ambassador for your company.
~Richard and Barbara, Oakville

All went well. The staff over all were courteous, neat, and careful.
~Diana, Saint Louis

Great team.
~Steve and Peggy, Eureka

I appreciated the follow up visit on 11-06-2014 (no charge) to finalize programming on the front door delay.
~Eve, Olivette

Thank you!
~David and Cathleen, Dardene Prairie

I want to tell you what fine people you have working with you, from the office to the installation team.  Sean and Andy were most courteous, neat and careful while installing the new system.  They answered all my questions and Sean explained everything about the system, even wrote it down so this old man could remember.  After talking with Andy I really appreciate his advice to keep the old systems motion detectors and door alarms in place.   This gives me time to take down and paint the walls and trim at my convenience and not be pressure from Sandy to do it TODAY.  Thanks for the new system and all the great service you have provided us in the past.  I look forward to the same professional service in the future.  On a scale of 1-10 (10 being the best), I would rate Butler Security a 12!!
~Richard/Sandra, Ladue

Matt and Kevin installed our system and we were very pleased.  Thank you!  Matt was a very good instructor as well.
~Thomas and Merilee, Kirkwood

Installers were very prompt and efficient in their work.  I do like the new system.  The only thing I liked the old siren better becuase it was so loud!
~Janet, Saint Louis

Your staff are all knowlegeable and courteous.  Rick Oster is a fine gentleman and your installers were very professional. I will recommend you to friends.
~Harlan, Clayton

Everything was great.
~William and Francie, Creve Coeur

They were great working this job before I had to go out of town.
~Richard and Allison, Chesterfield

Very happy with system operation.  Thank you.
~Thomas and Sharon, Florissant

Andy is a very knowledgeable, friendly, helpful and I enjoyed having him install my system.
~Georgia, Chesterfield

Matt and Kevin were very knowledgeable and pleasant.  Overall a goo experience.
~Jerry and Joyce, O’Fallon, IL

Installers were very courteous and efficient.
~John, Chesterfield

Very knowledgable, professional installation staff.
~Business, Earth City

Will plan to recommend to others.  Handled an unexpected use of system (opening back door around 3:00 a.m. for dog.)  We just had the system installed and I started using it finally last night and activated system.  Telephone and siren responses were almost immediate.
~Marla, University City

The two installers were extremely professional! They were great to have in our home. Thank you!!
~ Chad and Margaret, Town and Country

You were wonderful.
~ David and Jeanne, Olivette

The installer was very courteous, helpful and professional.    He represents your company very well.
~ Patrick and Toyin, Saint Louis

The installation was done very efficiently, quickly, and professionally!
~ Robert and Mary Jane, Sunset Hills

They both did a very nice job of installation. We had one small hitch with a door sensor, but Matt is coming back to address. Thanks so much for working with me on this. I appreciate the service you provided for me. Take care.
~Thomas/Linda, Webster Groves

I really like the system. Very easy to operate.
~Vernita, Saint Louis

Thanks for coming so quickly to put my system in. I really appreciate it and feel very safe with it.
~Ellen, Ballwin

Pleased with whole project.
~James and Leatrice, Glendale

Thank you so much for your quick response to the replacing of our security system. As I mentioned to you, when you get accustom and rely on having a system to protect your belongings, it is very nerve wrecking not to have you. I really like the voice guidance and the key chain remote. The strobe warning system is nice to have and glad it hasn’t been to put test. Your workmen were very efficient and cleaned up great after the installation. Jerry and I look forward to future years with Durrell.
~Jerry and Carol, Arnold

Thank you for all the courtesies you extended to us. Andy and Sean were very professional in the installation. Andy was particularly helpful in explaining the system.
~Fredric and Beverly, Clayton

Everyone involved did a good job.
~Michael and Cynthia, East Alton

Andy and Sean were professional, respectful, and pleasant to us!  We appreciate their service and dedication.
~Julian and Cheryl, Clayton

Thank you – Efficient, polite as always.  The installers helpful and professional.
~Amy, Ellisville

Awesome service and Awesome system.  Andy and Sean were a dynamic duo.  Very professional, very nice, they were both courteous and efficient at what they do.  I feel more at home, and safe and secure in my new home.  It’s a diamond in the ruff, a gem that needs to be protected.  And now with your system it’s protected!  Very verrry satisfied.
~Kim, Saint Louis

Very thorough.
~Terry, Maplewood

Very simple process.  The guys were most pleasant to deal with-please thank them for us.
~Samuel and Karen, Sunset Hills

Everything great.  Thanks for all your help.
Jeremy and Kelly, Chesterfield

As a company, you were professional.
~Carol, Belleville

The system has made me and family feel very safe.
~Bonita, Saint Louis

Kevin was so helpful, he left me feeling as though I could “handle it!  Thank you and your staff.
~Joan, Oakville

The installers were very helpful!  Very pleasant experience.
~Thomas and Gail, Saint Louis

Fantastic! All good so far!
~ Larry and Lisa, Saint Louis

Andy and Sean did a good job. So far everything is okay and it appears to be a good system.
~ Arthur and Patricia, Town and Country

Everyone was nice to work with and acted professionally.
~ Charles and Irina, Wildwood

The installers were outstanding! Courteous, helpful, neat, clear in their explanations. We felt that they valued our business and were pleased to be of service.
~ Kenneth and Joan, Kirkwood

Just want you to know – your installers did a great job! Many thanks to your staff!
~ Roger, Saint Peters

Good service.
~ Daniel and Cecelia, Saint Louis

Thank you.  Everything was done in a courteous and professional manner by two very nice young men.
~ Nancy, Town and Country

This is the second residence we have used your service.  We also recommend the family that bought our previous home.
~ Harvey and Audrey, Creve Coeur

Matt and his helper were pleasant and efficient.  When one lead proved bad, Matt was back to fix it quickly.  I like our new system and feel more secure.  The old one had done it’s job well for 27 yrs – but it was definitely finished.
~ Ann, Saint Louis

Very good service.
~ Robert and Joan, Millstadt

Andy and Sean did a really nice job installing the system – neat, courteous, and helpful in explaining system and answering questions.
~ Linda, Affton

Installer went out of his way to hook up the phone system.  We have Charter service and he had to search for the wires.
~ Joan, Kirkwood

We enjoyed the time they were in our home.  They couldn’t have been nicer.
~ M. G. and Esther, Pocahontas

Nice and quick service on the install and on the follow up on a bad sensor.
~ Joseph, Chesterfield

I’m very happy with your company.
~ Peter and Chrisoula, Town and Country

The installer was great!  He helped me set up the app on my phone and made sure I understood everything before he left.
~ Kirk and Lavanna, Ladue

Service was prompt and high quality.  Technicians friendly helpful.  Office staff very responsive the following day after installation to help me fine tune.
~ Lindell, Maryland Heights

Installers were awesome!  We have special needs child-they were very thoughtful to her issues with loud noise.  Great guys!
~ Thomas and Kristy, Saint Louis

Both Andy and Kevin were helpful and accommodating.  I am grateful to know everything is up to date!
~ Jane, Webster Groves

The installer was the best!  Andy is neat, careful, and explained everything in great detail.  He was fabulous.  Thanks so much.
~ Craig and Diana, Kirkwood

Andy and Kevin very professional.  Answered my questions, went step by step thru instructions.
~ Gertrude, Shrewsbury

Very glad to be back with Butler Durrell.  Will tell neighbors about you.
~ Richard and Darlene, Chesterfield

Very trustworthy technicians – very careful with “new looks” – helpful with may travel schedule – cannot say enough about their competency!
~ Richard and Alice, Ladue

Great to be back in Saint Louis and to be a customer of Butler!
~ Douglas and Justine, Chesterfield

Ian was a great help!  He was also very pleasant.
~ Marla, Saint Louis

Workmen, techs were extremely competent and worked with my daughter very well to do a great job!
~ Cathryn, Ladue

I will tell others about your company.
~ James and Lindell, Florissant

Continued customer – great employees – good product for my new home which is a rental.
~ Jane, Ballwin

Everyone has been so helpful before, during and after the installation.
~ Brent and Scarlett, Chesterfield

Very good service for many years.  Staff professional, courteous, and patient! Service plan is a good idea for both Butler Durrell Security and customers – will ensure systems are effective and avoid unexpected problems.
~ Sandra, High Ridge

By the standards of some other service type companies, you staff was very courteous in their manner and extremely neat in their work and clean up upon completion of work.  Their instructions and assistance in starting up the system was simple and easy to understand.
~ Russell and Claire, Ballwin

You have given good service for the last 13 years – keep it up.
~ Lee and Clarice, Glencoe

You contacted us to tell us there was a problem.  We appreciate your good service.
~ Eugene and Harriet, Chesterfield

Thanks for your patience in getting our problem solved.
~ Ed and Rose

Ian did an excellent job of installing and explaining the new system.  Thanks for switching to radio monitoring.  We appreciate the past 25 years of excellent service and look forward to the same excellent experience.  Thanks to all your organization.
~ Ronald and Barbara, Belleville

I was very satisfied with the service.
~ Walter and Stephanie, Saint Louis